Privacy Policy

Introduction

At EP FIRST ENTERPRISE, your privacy is of the utmost importance to us. This Privacy Policy document outlines the types of personal information that is received and collected by EP FIRST ENTERPRISE and how it is used. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal information that you provide to us when using our services or interacting with our website. The types of personal data we collect may include:

  • Personal Information: Name, email address, phone number, business name, and other contact details.
  • Payment Information: Credit card details and billing information, if applicable.
  • Website Usage Data: Information on how you use our website, including IP address, browser type, operating system, and browsing behavior.

How We Use Your Information

We use the information we collect to:

  • Provide and manage our services, including custom uniforms, embroidery, and T-shirt printing.
  • Process payments and fulfill orders.
  • Respond to customer service inquiries.
  • Send you marketing communications or promotional offers (if you have subscribed to our newsletter).
  • Improve our website and services through analysis of user behavior and feedback.

Cookies

We use cookies on our website to enhance user experience. Cookies are small files stored on your device that help us identify your preferences and customize your experience. You can control cookie settings through your browser, but please note that disabling cookies may affect your user experience.

How We Protect Your Information

We take the security of your personal information seriously and use industry-standard security measures to protect it. These include encryption, secure servers, and regular security audits. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your data with trusted third-party service providers who assist us in providing our services. These providers are bound by confidentiality agreements and are not allowed to use your information for any other purpose.

We may also disclose your information if required by law or to protect our rights, safety, or the rights and safety of others.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccurate or incomplete information.
  • Request the deletion of your personal data, subject to certain conditions.
  • Opt-out from receiving marketing communications by clicking the unsubscribe link in emails or contacting us directly.

Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy only applies to information collected on our website. We are not responsible for the privacy practices of other sites. We recommend reviewing the privacy policies of those sites before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be indicated at the bottom of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

EP FIRST ENTERPRISE
Phone: +60 123 456 789
Email: contact@epfirstenterprise.com
Address: Kuala Lumpur, Malaysia

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